What Legal Covers Before Account Access
Our Legal policy sets the conditions for using an account, sending a policy request and accessing the lobby where local law permits. We may ask you to confirm your phone number before access, and we use account details to connect a DANA, OVO, GoPay or QRIS
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status with the correct transaction record. Bank transfer and virtual account references are retained so we can trace a payment question without asking you to repeat every step. Access depends on local law, your submitted account details and the checks required for the requested service. Read
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the policy before opening an account, and contact us if any wording does not match your situation.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.